Cribstown Sewing Centre Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details.
What information we collect, use, and why.
Lawful bases and data protection rights.
Where we get personal information from.
How long we keep information.
How to complain.


Contact details.
Post
182 Belsize Road, LISBURN, County Antrim, BT27 4DT.
Telephone
07934621106
Email
gyp51e5ew@gmail.com

What information we collect, use, and why.
    
We collect or use the following information to provide services and goods, including 
delivery:

Names and contact details
Addresses
Health information (including dietary requirements, allergies and health conditions)
Health and safety information
Photographs or video recordings
Information relating to compliments or complaints
    
We also collect or use the following information to provide services and goods, including 
delivery:

Health information
We collect or use the following information for service updates or marketing purposes:

Names and contact details
Addresses
Recorded images, such as photos or videos
Records of consent, where appropriate
    
We collect or use the following information to comply with legal requirements:

Name
Contact information

We collect or use the following personal information for dealing with queries, 
complaints or claims:

Names and contact details
Address
Information relating to health and safety
Correspondence
Lawful bases and data protection rights

Under UK data protection law, we must have a lawful basis for collecting and using 
your personal information.

There is a list of possible lawful bases in the UK GDPR. You can find out more about 
lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights which are in brief 
set out below. 
You can find out more about your data protection rights and the exemptions which may 
apply on the ICO's website:

Your right of access - You have the right to ask us for copies of your personal 
information. 
You can request other information such as details about where we get personal 
information from and who we share personal information with. There are some 
exemptions which means you may not receive all the information you ask for. 
You can read more about this right here.
    
Your right to rectification - You have the right to ask us to correct or delete 
personal information you think is inaccurate or incomplete. 
You can read more about this right here.
    
Your right to erasure - You have the right to ask us to delete your personal 
information. 
You can read more about this right here.
    
Your right to restriction of processing - You have the right to ask us to 
limit how we can use your personal information. 
You can read more about this right here.
    
Your right to object to processing - You have the right to object to 
the processing of your personal data. 
You can read more about this right here.
    
Your right to data portability - You have the right to ask that we transfer 
the personal information you gave us to another organisation, or to you. 
You can read more about this right here.
    
Your right to withdraw consent - When we use consent as our lawful basis 
you have the right to withdraw your consent at any time. 
You can read more about this right here.
If you make a request, we must respond to you without undue delay and 
in any event within one month.

To make a data protection rights request, please contact us using the 
contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data
    
Our lawful bases for collecting or using personal information to provide
services and goods are:

Consent - we have permission from you after we gave you all the relevant 
information.
All of your data protection rights may apply, except the right to object. 
To be clear, you do have the right to withdraw your consent at any time.
    
Contract - we have to collect or use the information so we can enter into 
or carry out a contract with you. 
All of your data protection rights may apply except the right to object.
    
Legal obligation - we have to collect or use your information so we 
can comply with the law. 
All of your data protection rights may apply, except the right to erasure, 
the right to object and the right to data portability.
    
Vital interests - collecting or using the information is needed when 
someone’s physical or mental health or wellbeing is at urgent 
or serious risk. 
This includes an urgent need for life sustaining food, water, 
clothing or shelter.
All of your data protection rights may apply, except the right to 
object and the right to portability.
    
Our lawful bases for collecting or using personal information for service updates
or marketing purposes are:

Consent - we have permission from you after we gave you all the relevant 
information. 
All of your data protection rights may apply, except the right to object. 
To be clear, you do have the right to withdraw your consent at any time.
    
Contract - we have to collect or use the information so we can enter 
into or carry out a contract with you. 
All of your data protection rights may apply except the right to object.
    
Legal obligation - we have to collect or use your information so we can 
comply with the law. 
All of your data protection rights may apply, except the right to erasure, 
the right to object and the right to data portability.
    
Vital interests - collecting or using the information is needed when 
someone's physical or mental health or wellbeing is at urgent 
or serious risk. 
This includes an urgent need for life sustaining food, water, 
clothing or shelter.
All of your data protection rights may apply, except the right to object 
and the right to portability.
    
Our lawful bases for collecting or using personal information for legal 
requirements are:

Consent - we have permission from you after we gave you all the relevant 
information. 
All of your data protection rights may apply, except the right to object. 
To be clear, you do have the right to withdraw your consent at any time.
    
Contract - we have to collect or use the information so we can enter 
into or carry out a contract with you. 
All of your data protection rights may apply except the right to object.
    
Legal obligation - we have to collect or use your information so we can 
comply with the law. 
All of your data protection rights may apply, except the right to erasure, 
the right to object and the right to data portability.
    
Vital interests - collecting or using the information is needed when 
someone's physical or mental health or wellbeing is at urgent 
or serious risk. 
This includes an urgent need for life sustaining food, water, 
clothing or shelter. 
All of your data protection rights may apply, except the right to object 
and the right to portability.
    
Our lawful bases for collecting or using personal information for dealing
with queries, complaints or claims are:

Consent - we have permission from you after we gave you all the relevant 
information. 
All of your data protection rights may apply, except the right to object. 
To be clear, you do have the right to withdraw your consent at any time.
    
Contract - we have to collect or use the information so we can enter 
into or carry out a contract with you. 
All of your data protection rights may apply except the right to object.
    
Legal obligation - we have to collect or use your information so we can 
comply with the law. 
All of your data protection rights may apply, except the right to erasure, 
the right to object and the right to data portability.
    
Vital interests - collecting or using the information is needed when 
someone's physical or mental health or wellbeing is at urgent 
or serious risk. 
This includes an urgent need for life sustaining food, water, 
or shelter. 
All of your data protection rights may apply, except the right to object 
and the right to portability.
    
Where we get personal information from
Directly from you

How long we keep information
We retain your information only as long as it is necesssary for the purpose
for which we obtained it and any other permitted linked purposes.


Others we may share personal information with:
Emergency services

How to complain
If you have any concerns about our use of your personal data, you can make 
a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we've used your data after raising 
a complaint with us, you can also complain to the ICO.

The ICO's address:           

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated
12 January 2025